Fredo 6 Collection License

Fredo 6 Collection License

Postby avvkr » Sun Jun 26, 2022 7:50 am

I had recently purchased the Fredo6 bundle and Fredo Round Corner. I had to reimage the hard drive of my laptop as the File Explorer program got corrupted. When I reinstalled the licenses the extensions have been licensed as if new. I did not release the licenses as I was not aware that this problem could arise. How to reset my license count (i.e. balance seats = 2) to my first install of the plugins. My laptop is the same.

Many thanks,

AVVKR
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Re: Fredo 6 Collection License

Postby fredo6 » Sun Jun 26, 2022 9:35 pm

avvkr wrote:I had recently purchased the Fredo6 bundle and Fredo Round Corner. I had to reimage the hard drive of my laptop as the File Explorer program got corrupted. When I reinstalled the licenses the extensions have been licensed as if new. I did not release the licenses as I was not aware that this problem could arise. How to reset my license count (i.e. balance seats = 2) to my first install of the plugins. My laptop is the same.

Your licenses are shown on your MyLicenses page at Sketchucation.

Please advise if you see them, and if you can manage your seats from this page.

Make sure your have the latest version of Sketchucation ExtensionStore (v4.2.9) installed.
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Re: Fredo 6 Collection License

Postby qoobol » Wed Nov 09, 2022 2:27 am

It's the same case as me, but the manageable check box is not displayed.
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Re: Fredo 6 Collection License

Postby damsant » Mon Nov 28, 2022 9:49 pm

same for me, I cannot manage my seats, I need to remove licenses from other PCs
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Re: Fredo 6 Collection License

Postby TIG » Mon Nov 28, 2022 11:37 pm

Do you have the latest version of SketchUcation tools installed - it sets up latest the licensing... ?
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Re: Fredo 6 Collection License

Postby DenizMtly » Sun Dec 11, 2022 5:18 pm

Same here, some of the licenses do not have the release check box. I have the latest Sketchucation plugin (v4.2.9) in all three of my systems. Is there a solution yet?
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Re: Fredo 6 Collection License

Postby fredo6 » Sun Dec 11, 2022 6:47 pm

DenizMtly wrote:Same here, some of the licenses do not have the release check box. I have the latest Sketchucation plugin (v4.2.9) in all three of my systems. Is there a solution yet?

I released all seats. You now need to revalidate.
The seats cannot be released online because they were created by an old version of the ExtensionStore plugin.
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Re: Fredo 6 Collection License

Postby DenizMtly » Sun Dec 11, 2022 9:50 pm

fredo6 wrote:
DenizMtly wrote:Same here, some of the licenses do not have the release check box. I have the latest Sketchucation plugin (v4.2.9) in all three of my systems. Is there a solution yet?

I released all seats. You now need to revalidate.
The seats cannot be released online because they were created by an old version of the ExtensionStore plugin.


Wow! Thanks a ton!
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