Membership Info has Disappeared

Membership Info has Disappeared

Postby KrisM » Thu May 24, 2018 4:36 pm

Logged into Sketchucation this morning and something looked different. My membership information has disappeared and my account is listed as basic. My automatic renewal to a premium membership was processed yesterday. Something is amiss.
KrisM
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Re: Membership Info has Disappeared

Postby McGordon » Thu May 24, 2018 5:48 pm

The site was down completely earlier today. Some forum posts have disappeared and my membership info is wrong too. I don't think it's back to normal yet.
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Re: Membership Info has Disappeared

Postby faust07 » Thu May 24, 2018 9:24 pm

The same here. All of my posts are gone.. :cry:
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Re: Membership Info has Disappeared

Postby cotty » Fri May 25, 2018 5:49 am

Here too...
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Re: Membership Info has Disappeared

Postby Box » Fri May 25, 2018 5:54 am

There was an sql error with the forum that didn't last long about 12 hours ago, but I suspect it was the result of a broken server somewhere, so they may take some time getting the data linked back up.
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Re: Membership Info has Disappeared

Postby Gábor » Fri May 25, 2018 10:33 pm

Could you log out / in and Ctrl + F5 reload the page? Did it help? Please let us know.

Now everything should be perfect.
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Re: Membership Info has Disappeared

Postby McGordon » Fri May 25, 2018 10:39 pm

My membership info is ok now and one of the threads that disappeared has came back, but I can't check them all.

For example, this thread right here should have 6 posts and only the most recent three are visible (before my post here).
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Re: Membership Info has Disappeared

Postby Gábor » Fri May 25, 2018 11:09 pm

Thank you for the info. Yes, we are aware of some posts made between Thursday 10 AM GMT and today 4 PM by those whose membership info was corrupted disappeared. We'll try to restore these posts on Monday. From now on everything should be normal.

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