[Fredo6]How can I remove a license from another pc

[kjklk1027]

I want to un-license the license sheet on another pc, but I don't see a check box on the license page.
Is there a solution?

[a22584306]

I also want to know that 2/3 can be deleted and 1/3 cannot be deleted

[ThomH]

Yes i also can only release the license of my third seat, but i want to release the first license as i believe it is attached to my sketchup 2022 version. now i cant use roundcorner or curviloft on my home laptop sketchup 2023 version, kinda weird tbh

[jcclow]

I am in the same boat too. Have 2/3 licenses that can't be released and I know why. I have been dealing with serious PC issues and have had to reinstall Windows with the option of deleting my files checked.

How can I just release all of my licenses?

[Rich O Brien]

Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support and paste output here

[jcclow]

Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support and paste output here

Morning (at least here) Rich and thanks for the reply. Here's the output. If all licenses could be released, that would be great. Thank you!


Fredo6 Plugins Information on 2023-05-18 07:19:36 -0400
--------------------------
- Platform: x64-mswin64_140 - Ruby: 2.7.7
- Sketchup: 23.0.419
- LibFredo6: v13.9a
- LibFredo6 Binary loaded
- Sketchucation ExtensionStore: 4.2.9
- SCFLicense: v5.7a - 50
- Fredo6 Plugins
> FredoCorner v2.6a - licensed FULL
> FredoGuides v2.4a
> FredoScale v3.5a - licensed FULL
> JointPushPull v4.6a - licensed FULL
> ToolsOnSurface v2.5a - licensed FULL
> VisuHole v1.4b - licensed FULL
> Curviloft v1.9a - licensed FULL
> Curvizard v2.4b - licensed FULL
- SCFLicense directory present
> Signature File: 2023-05-17 11:47:21 -0400
> Curviloft: 2023-05-18 07:19:05 -0400
> Curvizard: 2023-05-18 07:19:20 -0400
> FredoCorner: 2023-05-17 11:47:30 -0400
> FredoScale: 2023-05-17 11:47:45 -0400
> JointPushPull: 2023-05-17 11:47:56 -0400
> ToolsOnSurface: 2023-05-17 11:48:08 -0400
> VisuHole: 2023-05-17 11:48:21 -0400

[jcclow]

Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support and paste output here

Hey Rich...I posted the output from the Sketchucation plugin, any chance you can help free up those licenses from the machine I don't have anymore? Thanks

[Rich O Brien]

Hey Rich...I posted the output from the Sketchucation plugin, any chance you can help free up those licenses from the machine I don't have anymore? Thanks

Can you get that device to least update to Sketchucation Tools 4.3.1?

We need to get you to a point where you can at least manage a device yourself. Your output has 4.2.9 and and older license system.

Once that's sorted email support@sketchucation.com and we can look at the rest.