Malicious File Detected

General discussion on SUbD for SketchUp

Malicious File Detected

Postby SJS66 » Mon Apr 05, 2021 9:40 am

My Bitdefender Total Security just quarantined then disinfected the file
TT_SUbD\libraries\2.1.7.0\2.7\win64\SUbD.so
because it detected a threat
Gen:Suspicious.Cloud.4.!y4@auTVb9ki
.

Tried re-installing the plugin again it but it gets disinfected by Bitdefender every time & deletes the win64 folder in the "stages" folder containing the SubD.so file.

So I can't install it in SU without getting the "Oops, something went wrong" error submit coming up, which I submitted with similar details.

Anyone else had issues with latest version of SubD & SU 2021 (Win64)?
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Re: Malicious File Detected

Postby SJS66 » Wed Apr 14, 2021 8:57 am

So I'm no longer getting the Malicious File Detected message, but, when I install SubD-2.1.7 into S.U. 2021, I'm getting the following message & the SubD Tools aren't available, although it says it's installed in Extension Manager. Basically it doesn't work.

Error message attached as a text file.
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Re: Malicious File Detected

Postby thomthom » Thu Apr 15, 2021 9:57 am

Hi

Bitdefender started reporting false positives for SUbD last week. I've submitted a False Positive report to them, hoping they'll update their definitions soon.

In regard to your recent post: can you check if C:/Users/Username/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/TT_SUbD/libraries/2.1.7.0/2.7/win64/SUbD.so exists on your machine?

If it does, and you still get this error, can you ZIP up the C:/Users/Username/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/TT_SUbD folder and send it to me please?

(False positives from AV software is such a pain to clean up.)
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