SCFLicense: Extension Licensing on Sketchucation

Re: SCFLicense: Extension Licensing on Sketchucation

Postby ravibadiani » Sat Mar 06, 2021 11:00 am

its been 24 hrs since i purchased fredocorner and got confirmation by paypal but no mail yet?
also not in spam...
thank you
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Sat Mar 06, 2021 2:39 pm

ravibadiani wrote:its been 24 hrs since i purchased fredocorner and got confirmation by paypal but no mail yet?
also not in spam...
thank you

I sent you the license by email.

Actually, you gave a wrong email address when purchasing the license.

Fredo
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby danielreple » Tue Mar 16, 2021 5:49 pm

Hello guys,

I am not able to make the payment to purchase the FredoSpline plugin. Displays the following error on PayPal.
"An error has occurred. Try again later."

I've been trying since yesterday.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby jack.wortman » Wed Mar 24, 2021 10:42 pm

I just purchased this awesome extension and I keep getting a SketchUp message stating
msg_validation_error
Request to SketchUcation = ERROR_AOC
Please hurry, Round Corner is awesome too but it doesn't do what FredoCorner does.
My client is growing impatient. I needed this function an hour ago.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby juju » Thu Mar 25, 2021 7:39 pm

jack.wortman wrote:I just purchased this awesome extension and I keep getting a SketchUp message stating
msg_validation_error
Request to SketchUcation = ERROR_AOC
Please hurry, Round Corner is awesome too but it doesn't do what FredoCorner does.
My client is growing impatient. I needed this function an hour ago.


There are a couple of life lessons in there, I hope you spot them...
-1
Save the Earth, it's the only planet with chocolate.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Thu Mar 25, 2021 7:58 pm

jack.wortman wrote:I just purchased this awesome extension and I keep getting a SketchUp message stating
msg_validation_error
Request to SketchUcation = ERROR_AOC
Please hurry, Round Corner is awesome too but it doesn't do what FredoCorner does.
My client is growing impatient. I needed this function an hour ago.

Could you try the procedure indicated in this post.

Fredo
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Last edited by fredo6 on Thu Mar 25, 2021 9:06 pm, edited 2 times in total.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby danielreple » Thu Mar 25, 2021 8:37 pm

danielreple wrote:Hello guys,

I am not able to make the payment to purchase the FredoSpline plugin. Displays the following error on PayPal.
"An error has occurred. Try again later."

I've been trying since yesterday.


I managed to make the payment.
I was using Chrome, so I accessed the store with the Firefox browser and the error didn't appear. :D
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby RichardDriessen » Sun Apr 11, 2021 11:09 pm

Can you help me, maybe with team viewer?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Mon Apr 12, 2021 12:36 am

RichardDriessen wrote:Can you help me, maybe with team viewer?

Could you do the following

1) In the Message History panel, click on the button "License File Location". This opens the directory where license files are stored.

2) Erase the files
- SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt
- SCFLicense_FredoSpline_this_computer.txt

3) Redo the Validation procedure.

Sorry for the inconvenience. There seems to be some problem on Mac platform which we are investigating and will fix.

Fredo
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby RichardDriessen » Thu Apr 15, 2021 3:05 am

fredo6 wrote:
RichardDriessen wrote:Can you help me, maybe with team viewer?

Could you do the following

1) In the Message History panel, click on the button "License File Location". This opens the directory where license files are stored.

2) Erase the files
- SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt
- SCFLicense_FredoSpline_this_computer.txt

3) Redo the Validation procedure.

Sorry for the inconvenience. There seems to be some problem on Mac platform which we are investigating and will fix.

Fredo



Thank you, it worked, I can use the Fredo lines again
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby kejhamartin » Wed Apr 21, 2021 6:54 am

Hello.

after a while the plugin will write me that the license has expired. I am forced to re-insert the activation file but this will exhaust the maximum number of seats. could any solution be found please for this problem? Thanks
0

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Re: SCFLicense: Extension Licensing on Sketchucation

Postby dahlline08 » Sat Apr 24, 2021 11:28 am

HELP! FredoSpline license does not work.

I have not received any email but apparently, a license is on my computer but when I try to validate it, I receive a message (msg_validation_error Request to Sketchucation = ERROR_FO8 )

When I follow the PDF, then I'll have to pay again 15 dollars for a license.

What to do?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Sat Apr 24, 2021 11:39 am

@dahlline08
dahlline08 wrote:HELP! FredoSpline license does not work.

I have not received any email but apparently, a license is on my computer but when I try to validate it, I receive a message (msg_validation_error Request to Sketchucation = ERROR_FO8 )

I do not have traces that you purchased a license for FredoSpline as dahlline08 (actually of any of my paid plugins). Did you go through the purchase of FredoSpline and if so, when?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby dahlline08 » Sat Apr 24, 2021 12:39 pm

I bought Basic Premium Plan and my user ID: 1277920.

According to my paypal, I made the purchase at 10.58 today.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Sat Apr 24, 2021 12:53 pm

dahlline08 wrote:I bought Basic Premium Plan and my user ID: 1277920.

According to my paypal, I made the purchase at 10.58 today.

There is a confusion.
You subscribed to the Premium membership of Sketchucation.
For plugins, mine and from other authors, you have to purchase them individually.

For mine, go to their menu (say Tool > Fredo6 Collection > FredoSpline > License...) to get the dialog allowing you to go to the purchase page and then to validate the license on your computer.

Fredo
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby dahlline08 » Sat Apr 24, 2021 1:04 pm

Can you see, if I have bought FredoSpline now?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Sat Apr 24, 2021 2:30 pm

dahlline08 wrote:Can you see, if I have bought FredoSpline now?

Yes. Did you receive the email from Sketchucation with the license file attached?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby adamgmace » Fri May 14, 2021 11:12 pm

Hi, long story short I have exactly the same problem as every other user on this thread (license disappears, msg_validation_error, Request to SketchUcation = ERROR_AOC). I'm running FredoCorner in Sketchup Pro 21.0.338 on Mac OS Catilina 10.15.7. I successfully used the technique of going to license file location, deleting the license signature file, and and re-verifying my same license.

My problem now is that FredoCorner forgets my license every couple logins, so now of course I have used up all the "seats" in my license and am locked out of the plugin all together. Any progress squashing this bug? Sorry guys, but I have to say I am kind of feeling like I threw my money away at this point. Any help is much appreciated!!
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Sun May 16, 2021 5:23 pm

@adamgmace
Did you update to Sketchucation ExtensionStore v4.1.0?

This upgrade of ExtensionStore is supposed to fix the problem.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby adamgmace » Wed May 19, 2021 5:41 am

You know I thought I had but when I rechecked I was still on 4.0. I find the updating process for extensions a little clunky, I must have screwed it up somewhere. Thank you so much!! Im so glad to be back up and running on your products again, they are really great!

AGM
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ClothWorks license error ! 재: SCF라이선스: 스케치에 대한 확장 라이선스

Postby soopia berry » Sun Jun 20, 2021 10:50 am

After purchasing the [ClothWorks] license, the registration fails and an error occurs.

It's been 3 days since I bought it, but why isn't the reply email coming?

I hope you solve it quickly.

License registration not successfully


my name: 수피아 베리 soopia berry
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Abhi_1234 » Sat Jun 26, 2021 9:55 am

not even used 1 min licence expired rubbish
-1

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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Dave R » Sat Jun 26, 2021 4:33 pm

Abhi_1234 wrote:not even used 1 min licence expired rubbish


What version of SketchUp? Your profile says 2020 Free/Make which is impossible.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Gábor » Sat Jun 26, 2021 8:41 pm

Abhi_1234 wrote:not even used 1 min licence expired

Could you tell me the email address you used when you purchased the license? I could not find any license purchased by your user in our database.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby piazzadesign » Thu Jul 01, 2021 8:28 pm

Hello,

I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

Please advise, thank you,
Colleen
0

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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Anne O Grady » Fri Jul 02, 2021 10:39 am

Hi There...

I can help you.
I have sent you an email from support@sketchucation.com.

Regards
Anne
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Fri Jul 02, 2021 10:46 am

piazzadesign wrote:Hello,

I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

Please advise, thank you,
Colleen

Go to menu Tools > Fredo6 Collection > FredoCorner > License.... This shows the License dialog box, like this

FredoCorner - License before validation.png


In the dialog box, click on button Obtain License... This will link you to the purchase page

FredoCorner - Purchase page.png


Also, the full documentation of the licensing process is in the first post of this thread and in this PDF.

Fredo
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby CDRDA » Wed Jul 07, 2021 10:49 am

Hi There,

I have a quick regarding the VAT added on when I log into Paypal... Is this something you specify, or is it a Sketchucation thing? I am based in the UK and where the VAT rate is 20% and since Brexit, the UK is no longer a part of the EU VAT system. When trying to purchase FredoCorner for $10, I am being charged 23%, a total of $12.30. Technically unless the seller is registered for UK VAT, no VAT should apply.

Just wondering what is going on here...
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby TIG » Wed Jul 07, 2021 4:26 pm

Someone else with probably chip in...
As far as I know SketchUcation is 'incorporated' in Eire, which is part of the EU, and their VAT is 23%.
All such purchases, irrespective of the country of the purchaser, attract this VAT - e.g. when 'sent' to the USA or UK.
Reclaiming VAT/tax on 'foreign' purchases is the same - so you need to resolve it with your own authorities...
So for example, if you buy something from the USA it will probably have US sales tax and state-sales added...
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Rich O Brien » Wed Jul 07, 2021 4:46 pm

CDRDA wrote:Just wondering what is going on here...


PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

Since July 1st we have removed the VAT to UK.

https://www.revenue.ie/en/tax-professio ... y-2021.pdf

Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?
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