by zazracnedieta » Tue Nov 29, 2022 1:49 pm
hello,
how can i release license from PC, that doest even use this plugin, i sell it couple months ago.
Can it be done when i know seat ID ?
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zazracnedieta
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by TIG » Tue Nov 29, 2022 2:41 pm
Have you tried to release your seats at https://sketchucation.com/webshop/my-licences.php ? If you used the latest SketchUcation Tools for activation, you should be able to release them there.
TIG
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TIG
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by zazracnedieta » Tue Nov 29, 2022 6:12 pm
hello, i dont see there any options to release licenses
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zazracnedieta
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by TIG » Tue Nov 29, 2022 6:15 pm
Did you login as your usual member-name associated with your licensing ? What version of the SketchUcation toolset do you have installed ? It should be v4.2.9 to give you the latest license set up...
TIG
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TIG
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by zazracnedieta » Tue Nov 29, 2022 6:32 pm
is the new one from resources and iam signin there... but i already have 3 seats on fredocorner, but that licenses arent in use, because they was in older PCs, and i dont use them anymore... so i just need to release license from HD ID somehow now TIG wrote:Did you login as your usual member-name associated with your licensing ? What version of the SketchUcation toolset do you have installed ? It should be v4.2.9 to give you the latest license set up...
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zazracnedieta
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by TIG » Tue Nov 29, 2022 6:43 pm
I'll get Fredo involved in this too...
TIG
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TIG
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by fredo6 » Tue Nov 29, 2022 6:56 pm
zazracnedieta wrote:is the new one from resources and iam signin there... but i already have 3 seats on fredocorner, but that licenses arent in use, because they was in older PCs, and i dont use them anymore... so i just need to release license from HD ID somehow now
I released the two older seats of 2021.
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fredo6
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by zazracnedieta » Tue Nov 29, 2022 7:23 pm
but how can i do that, when i dont have PC with that license ? i already have used 3 seats .. but that pc stations arent "live" anymore.. the just is used by hW id fredo6 wrote:zazracnedieta wrote:is the new one from resources and iam signin there... but i already have 3 seats on fredocorner, but that licenses arent in use, because they was in older PCs, and i dont use them anymore... so i just need to release license from HD ID somehow now
I released the two older seats of 2021.
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zazracnedieta
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by zazracnedieta » Tue Nov 29, 2022 7:51 pm
oh, i get it now fredo6  Thank you a lot thank you very much fredo6 wrote:zazracnedieta wrote:is the new one from resources and iam signin there... but i already have 3 seats on fredocorner, but that licenses arent in use, because they was in older PCs, and i dont use them anymore... so i just need to release license from HD ID somehow now
I released the two older seats of 2021.
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zazracnedieta
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