Clothworks license

Re: Clothworks license

Postby Dave R » Sat Nov 21, 2020 12:05 am

1
Etaoin Shrdlu


%

(THERE'S NO PLACE LIKE)

G28 X0.0 Y0.0 Z0.0

M30

%
User avatar
Dave R 
Global Moderator
 

Re: Clothworks license

Postby Mariandrea » Mon Nov 23, 2020 8:36 pm

Hey I made a payment for my license and I haven't received any email with my license file, please help! Where can I find it?
0

Mariandrea 
 

Re: Clothworks license

Postby Anton_S » Wed Nov 25, 2020 7:05 pm

Mariandrea wrote:Hey I made a payment for my license and I haven't received any email with my license file, please help! Where can I find it?

Hello, please check your email. Thanks!
0

Anton_S 
PluginStore Author
PluginStore Author
 

Re: Clothworks license

Postby Angiesoliman » Wed Jan 13, 2021 12:26 pm

Hello,

about a month ago I bought the full version of ClothWorks and recieved a zipped lecense file.
When I tried to unzip it, I got this message:
Error - Cannot open file "SCF_Purchased_License_ClothWorks_NORMAL_20201219" as archive.

I emailed clothworks@sketchucation.com and never heard back, thought it was because of the holidays.
I tried emailing again today and recieved this email in return:
mx.google.com rejected your message to the following email addresses:

clothworks@sketchucation.com (clothworks@sketchucation.com)
Your message wasn't delivered because the recipient's email provider rejected it.

what am I supposed to do now? :?
0
User avatar
Angiesoliman 
 

Re: Clothworks license

Postby Anton_S » Wed Jan 13, 2021 8:13 pm

Angiesoliman wrote:Hello,

about a month ago I bought the full version of ClothWorks and recieved a zipped lecense file.
When I tried to unzip it, I got this message:
Error - Cannot open file "SCF_Purchased_License_ClothWorks_NORMAL_20201219" as archive.

I emailed clothworks@sketchucation.com and never heard back, thought it was because of the holidays.
I tried emailing again today and recieved this email in return:
mx.google.com rejected your message to the following email addresses:

clothworks@sketchucation.com (clothworks@sketchucation.com)
Your message wasn't delivered because the recipient's email provider rejected it.

what am I supposed to do now? :?

Hello,

You should not unzip the file. It's not a zip file. Just download the file, and provided you installed SketchUcationTools and ClothWorks, activate your license file.

You can refer to the instructions here:
- https://antonsynytsia.github.io/manuals ... l_v174.pdf
- https://antonsynytsia.github.io/manuals ... l_v174.pdf

Also, I am not sure why your email is rejected.

Let us know if that works.

Thanks,
Anton
1

Anton_S 
PluginStore Author
PluginStore Author
 

Re: Clothworks license

Postby sonoratheatrewrx » Fri Mar 19, 2021 1:24 am

Screen Shot 2021-03-18 at 3.08.00 PM.png
Hello, Anton -

An excellent plug-in, I think. I've purchased Clothworks license and received the license file, but I receive this error message when I try to activate.

I've sent a request to change the number of seats (whatever that means) and haven't received a reply. Can you help?

Thanks,
Joe
sonoratheatrewrx
0

sonoratheatrewrx 
 

Re: Clothworks license

Postby Anton_S » Sun Mar 21, 2021 11:11 pm

sonoratheatrewrx wrote:
Screen Shot 2021-03-18 at 3.08.00 PM.png
Hello, Anton -

An excellent plug-in, I think. I've purchased Clothworks license and received the license file, but I receive this error message when I try to activate.

I've sent a request to change the number of seats (whatever that means) and haven't received a reply. Can you help?

Thanks,
Joe
sonoratheatrewrx

Hi Joe,

The error means there is an issue with your licensing cache. Please delete the licensing cache and then try activating again. To delete the licensing cache, you can follow the steps in ClothWorks licensing manual, Known Issue section, #3: https://antonsynytsia.github.io/manuals ... l_v174.pdf

Upon deleting the cache, try activation.

Let us know if this helps.

Thanks,
Anton
0

Anton_S 
PluginStore Author
PluginStore Author
 

Re: Clothworks license

Postby hydboxhydbox » Thu Sep 30, 2021 1:05 pm

Hello,

I just installed SketchUcation(newest version) and Clothworks. I purchased the license and got the License e-mail. But I am not able to validate it. I am using a Mac. I saw someone above had the same problem (same system) I never used the SKetchUcation extension before. It's the first time I purchase a license on it. So I don't know if the mac system is the problem.
I e-mailed back, don't know if there will be any answer.

Please help. Thanks!

Screen Shot 2021-09-30 at 19.32.46.png


Screen Shot 2021-09-30 at 19.32.46.png
0

hydboxhydbox 
 

Re: Clothworks license

Postby Anton_S » Fri Oct 01, 2021 9:20 am

hydboxhydbox wrote:I just installed SketchUcation(newest version) and Clothworks. I purchased the license and got the License e-mail. But I am not able to validate it. I am using a Mac. I saw someone above had the same problem (same system) I never used the SKetchUcation extension before. It's the first time I purchase a license on it. So I don't know if the mac system is the problem.
I e-mailed back, don't know if there will be any answer.

Not sure what's the issue here. Can you confirm your SketchUcation version by selecting (Menu)Window->Extension Manager? See attached image.
0

Anton_S 
PluginStore Author
PluginStore Author
 

Re: Clothworks license

Postby hydboxhydbox » Sat Oct 02, 2021 7:51 am

Anton_S wrote:
hydboxhydbox wrote:I just installed SketchUcation(newest version) and Clothworks. I purchased the license and got the License e-mail. But I am not able to validate it. I am using a Mac. I saw someone above had the same problem (same system) I never used the SKetchUcation extension before. It's the first time I purchase a license on it. So I don't know if the mac system is the problem.
I e-mailed back, don't know if there will be any answer.

Not sure what's the issue here. Can you confirm your SketchUcation version by selecting (Menu)Window->Extension Manager? See attached image.



some infomation:

system: OS X 10.11.6
SketchUp: SketchUp 2017 pro
Cloth works: ClothWorks_v1.7.4
SketchUcationTools_v4.1.1
0

hydboxhydbox 
 

Re: Clothworks license

Postby hydboxhydbox » Sat Oct 02, 2021 11:36 am

Anton_S wrote:
hydboxhydbox wrote:I just installed SketchUcation(newest version) and Clothworks. I purchased the license and got the License e-mail. But I am not able to validate it. I am using a Mac. I saw someone above had the same problem (same system) I never used the SKetchUcation extension before. It's the first time I purchase a license on it. So I don't know if the mac system is the problem.
I e-mailed back, don't know if there will be any answer.

Not sure what's the issue here. Can you confirm your SketchUcation version by selecting (Menu)Window->Extension Manager? See attached image.



Hi Anton,

It's sorted. I updated my system to MacOS 10.13. and tried again. The validating message went through.


Thanks.

Best,

Yida
0

hydboxhydbox 
 

Re: Clothworks license

Postby solo » Sat Oct 02, 2021 7:18 pm

I have updated to a new computer and all but Clothworks plugins work. I put in my name and serial number but got this response.
I am connected to the internet, and I uninstalled clothworks from old PC.

akekbbbhieaahlil.png
0
http://www.solos-art.com

If you see a toilet in your dreams do not use it.
User avatar
solo 
Global Moderator
 

Re: Clothworks license

Postby Dave R » Sat Oct 02, 2021 7:23 pm

Did you install a fresh copy of the Sketcucation extension?
0
Etaoin Shrdlu


%

(THERE'S NO PLACE LIKE)

G28 X0.0 Y0.0 Z0.0

M30

%
User avatar
Dave R 
Global Moderator
 

Re: Clothworks license

Postby Rich O Brien » Sat Oct 02, 2021 7:59 pm

I put in my name and serial number


You need to validate with the .scflicense file



There's no serial number you input. Click the Open License Location and see what .scflicense files you have
0
There's a frontroom and a backroom....reverse faces
User avatar
Rich O Brien 
Administrator
 

Re: Clothworks license

Postby giggiggles » Sun Nov 14, 2021 11:30 am

Hello
I purchased a ClothWorks license yesterday and I have not received an email with your license file.
I also sent email to clothworks@sketchucation.com but there is no any response till now
I purchased with credit card (Thailand) :cry: :cry: :cry:
0

giggiggles 
Premium Member
Premium Member
 

Re: Clothworks license

Postby Anne O Grady » Tue Nov 16, 2021 8:37 am

Hi There,
Have a quick look in your inbox, I have contacted your there

Cheers
Anne
0

Anne O Grady 
 

Re: Clothworks license

Postby sirgucci » Sat Dec 04, 2021 11:53 am

hi,
I bought a clothworks over 30 hours ago and didnt get a licence till now. Please help.
0

sirgucci 
 

Re: Clothworks license

Postby Rich O Brien » Sat Dec 04, 2021 12:44 pm

Send an email to support@sketchucation.com and we'll get you fixed up.

Also try checking your Spam folder.
0
There's a frontroom and a backroom....reverse faces
User avatar
Rich O Brien 
Administrator
 

SketchUcation One-Liner Adverts

by Ad Machine » 5 minutes ago



Ad Machine 
Robot
 

Previous


 

Return to Extensions & Applications Discussions

Who is online

Users browsing this forum: No registered users and 4 guests