Clothworks license

Re: Clothworks license

Postby Dave R » Sat Nov 21, 2020 12:05 am

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Dave R 
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Re: Clothworks license

Postby Mariandrea » Mon Nov 23, 2020 8:36 pm

Hey I made a payment for my license and I haven't received any email with my license file, please help! Where can I find it?
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Re: Clothworks license

Postby Anton_S » Wed Nov 25, 2020 7:05 pm

Mariandrea wrote:Hey I made a payment for my license and I haven't received any email with my license file, please help! Where can I find it?

Hello, please check your email. Thanks!
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Re: Clothworks license

Postby Angiesoliman » Wed Jan 13, 2021 12:26 pm

Hello,

about a month ago I bought the full version of ClothWorks and recieved a zipped lecense file.
When I tried to unzip it, I got this message:
Error - Cannot open file "SCF_Purchased_License_ClothWorks_NORMAL_20201219" as archive.

I emailed clothworks@sketchucation.com and never heard back, thought it was because of the holidays.
I tried emailing again today and recieved this email in return:
mx.google.com rejected your message to the following email addresses:

clothworks@sketchucation.com (clothworks@sketchucation.com)
Your message wasn't delivered because the recipient's email provider rejected it.

what am I supposed to do now? :?
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Re: Clothworks license

Postby Anton_S » Wed Jan 13, 2021 8:13 pm

Angiesoliman wrote:Hello,

about a month ago I bought the full version of ClothWorks and recieved a zipped lecense file.
When I tried to unzip it, I got this message:
Error - Cannot open file "SCF_Purchased_License_ClothWorks_NORMAL_20201219" as archive.

I emailed clothworks@sketchucation.com and never heard back, thought it was because of the holidays.
I tried emailing again today and recieved this email in return:
mx.google.com rejected your message to the following email addresses:

clothworks@sketchucation.com (clothworks@sketchucation.com)
Your message wasn't delivered because the recipient's email provider rejected it.

what am I supposed to do now? :?

Hello,

You should not unzip the file. It's not a zip file. Just download the file, and provided you installed SketchUcationTools and ClothWorks, activate your license file.

You can refer to the instructions here:
- https://antonsynytsia.github.io/manuals ... l_v174.pdf
- https://antonsynytsia.github.io/manuals ... l_v174.pdf

Also, I am not sure why your email is rejected.

Let us know if that works.

Thanks,
Anton
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