Can't install extensions

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Can't install extensions

Postby alironwheels77 » Wed Jan 13, 2021 2:35 am

I installed Sketchup Make 2017 so I could continue using 3D Warehouse. But I can not install extensions no matter what I try. I go to extension manager and there's 4 or 5 plug-ins but when I click install nothing shows in SU. I go to the extension warehouse and try downloading/installing a plug-in but I am denied even after signing in. The same happens in Sketchucation. What is the problem?


Re: Can't install extensions

Postby TIG » Wed Jan 13, 2021 1:46 pm

Access to the Warehouses is restricted in older versions of SketchUp.
But with v2017 you can download an RBZ from the EWH [you will need a [free] Trimble ID set up] or the SketchUcation PluginStore [using your membership login details, if prompted again]...

Check that the selected RBZ is compatible with v2017 - some are not...

Ensure that your web-browser's options are set to download RBZ file-types and NOT to 'open' them...
Once you have the RBZ in your Downloads folder, use the Extension Manager dialog's 'Install...' button...
Navigate to the RBZ and choose it, SketchUp should install its contents for you into your user's Plugins folder...

Double-check that you installed v2017 properly...
Whilst logged into Windows as you normal user-account, ensure that SketchUp is closed...
Find the v2017 installer's exe file - usually in your Downloads folder ?
Select that exe file's icon, right-click > context-menu > "Run as administrator"
When prompted choose "Repair".
When it's done all file and folder permissions should have been reset correctly.

Never install a complex app on Windows by double-clicking its installer's exe file icon to 'Run' it - even if your user-account has admin-powers the result will not be the same.

Doing a 'Repair' like this should not affect anything you have set-up thus far... but it could fix underlying issues...
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