File opening failure

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File opening failure

Postby not registered yet » Mon Nov 26, 2007 12:55 pm

Hello everyone. I have a question regarding some errors I've been receiving when trying to open a file. I've been working on a model here and there for around a week, but I've encountered a problem. Yesterday when I tried to open the .skp file that I had just saved a couple hours ago, it gave me the error message "This does not appear
to be a SketchUp model!" I'm sure it's a SketchUp model because that's all I used to make it.

I also tried to open the .skb file, and it gave me a Validity Check error, saying "Results of Validity Check: ***Problems were found that could not be fixed!*** The north direction for CShadowInfo (12) is not valid."

Has anyone experienced the same problem and been able to fix it? I'm using SketchUp version 5.0.295.0. I can also send the files to anyone who thinks they may be able to help. Gaieus kindly offered to help and I sent him the files however he had the same problems I did. It would be a pain to have to redo the entire model, so I appreciate any replies. Thank you for your time.

P: DC High Heat
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Re: File opening failure

Postby sorgesu » Mon Nov 26, 2007 12:59 pm

I think if one other person has had a look and can't open, then your file is definitely corrupted.
If you don't have any older copies of it, I suggest your contact SketchUp support and they might be able to salvage your file for you.
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Susan Sorger
Former Seller Hand Rendered Entourage
Former Canadian Authorized Training Centre, SketchUp

sorgesu 
 

Re: File opening failure

Postby not registered yet » Mon Nov 26, 2007 12:59 pm

Thank you, I may do that, or as I really don't expect it to work I might just say forget it and redo the model. I still would like to know what the problem was so I don't repeat it (though I doubt it was something I did wrong). Because of that I may e-mail SketchUp support anyways to see if they can shed some light on the issue.

P: DC High Heat
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