can't log-in to sketchUcation  Topic is solved

can't log-in to sketchUcation

Postby one60fourth » Sat Jan 27, 2018 5:51 am

I registered for sketchUcation a couple of days ago and have posted a couple of times so far. Everything worked fine until yesterday afternoon when I was no longer able to log-in on my computer's user account. I am, however, able to log-in on my wife's user account on the same computer. When using my user account I keep getting this error message:

Uncaught exception: SQL STATE[HY000]: General error: 1030 Got error 28 storage engine

I think this has something to do with sketchUcation's host provider but I can't locate a phone number or email address for technical support. If anyone knows how to fix this problem or can provide me with a contact number or email address for tech support I'd be greatly appreciative. I've googled it and, as suggested, deleted some files in my cache but the problem persists. I have plenty of storage space (450GB) remaining on my HD so that shouldn't be an issue.

Thank you.
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one60fourth 
 

Re: can't log-in to sketchUcation

Postby L i am » Sat Jan 27, 2018 10:44 am

I had the same issue. The issue lasted about 24hrs I think. Can I assume you are able to log on now? Am thinking the issue was resolved with the server, coincidently as you swapped computers.
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Re: can't log-in to sketchUcation

Postby one60fourth » Sat Jan 27, 2018 2:52 pm

No, still can't log-in. Didn't swap computers. Just switch user accounts on at the same iMac and then it works. Very weird and I wish I could speak to tech support but seems to be no way to get in touch.
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one60fourth 
 

Re: can't log-in to sketchUcation  Topic is solved

Postby Box » Sat Jan 27, 2018 3:09 pm

Everyone was getting the same error message yesterday and we simply waited for it to be fixed and now we have access.
Did you change anything on your computer trying to make it work?
If so those changes could be the reason you can't connect now.
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Box 
 

Re: can't log-in to sketchUcation

Postby one60fourth » Sun Jan 28, 2018 6:46 pm

Box, I am still unable to access he website on my account. No problem doing so on my wife's account. And no, I didn't do anything that might have affected my access to sketchucation.com I have no problem accessing other websites whether they are bookmarked or result from searches. Just sketchucation. Very weird. Maybe I'll swing by our local Apple solutions store and see what they recommend. Thanks for replying to my question.
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one60fourth 
 

Re: can't log-in to sketchUcation

Postby TIG » Sun Jan 28, 2018 7:24 pm

Have you tried clearing your browser's cache ?
It might contain some corrupted data which is blocking your access ??
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Re: can't log-in to sketchUcation

Postby one60fourth » Sun Jan 28, 2018 8:18 pm

TIG, that worked! Thank you very much! I had cleared some things from my computers cache before while attempting to fix this problem but not from my browser's history/cache/cookies.
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