SCFLicense: Extension Licensing on Sketchucation  Topic is solved

Re: SCFLicense: Extension Licensing on Sketchucation

Postby xudognik_rus » Wed Jun 29, 2022 5:33 am

fredo6 wrote:
xudognik_rus wrote:Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

OK. I released all seats for FredoSpline (1 seat) and FredoCorner (3 seats).


Hi, Can you releasing this licenses?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Wed Jun 29, 2022 11:03 am

xudognik_rus wrote:
fredo6 wrote:
xudognik_rus wrote:Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

OK. I released all seats for FredoSpline (1 seat) and FredoCorner (3 seats).


Hi, Can you releasing this licenses?

They are released
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Erikone » Wed Jun 29, 2022 12:52 pm

Hello Fredo6! Why do I find myself more places occupied (for some all) if I have installed the licenses only on a PC? Is it possible to free places that are not actually used? Thank you. Good work.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Hussain7539 » Fri Jul 01, 2022 1:15 pm

Yesterday I purchased a license for fredo roundcorner from sketchucation

But I didnt receive any email yet and the license didn't appear in the website.

It was paid through paypal
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Rich O Brien » Fri Jul 01, 2022 1:56 pm

Hi,

Your payment is Pending at PayPal. That's not something we can control. You need to let your bank and PayPal to sort it out or contact PayPal yourself and ask them why it is pending.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby amadi7 » Sun Jul 03, 2022 2:04 am

I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Sun Jul 03, 2022 1:20 pm

amadi7 wrote:I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

Could you send a mail to support@sketchucation.com with details on your license (username of Sketchucation).
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby amadi7 » Sun Jul 03, 2022 6:56 pm

fredo6 wrote:
amadi7 wrote:I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

Could you send a mail to support@sketchucation.com with details on your license (username of Sketchucation).


Hi I already did send email with all those details, I also bought the bundle to prove this is not about being refunded after using the plugin.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby thamiresfn » Mon Jul 04, 2022 8:29 pm

Recently I tried to install SCF (sketchup 2021) but when I opened Sketchup before the instalation, it crashes. I tried several times but it always occurs, even if I uninstall all the other plugins. What I supposed to do?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Dave R » Mon Jul 04, 2022 9:12 pm

thamiresfn wrote:...but when I opened Sketchup before the instalation, it crashes.


First make sure you installed SketchUp correctly. That requires right clicking on the downloaded installer and choosing Run as administrator. If you didn't do that, close SketchUp and do it now. When you are prompted, choose the Repair option.

Next, make sure the graphics drivers are up to date. The most common reason for SketchUp crashing on startup is bad graphics drivers. Don't rely on Windows to tell you if the drivers are up to date. Go to the GPU maker's site and get their latest drivers to install. After you have installed them, do a power off reboot of your computer. Then see where you're at.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby mandraget » Wed Jul 06, 2022 12:10 pm

hi fredo can you release my round corner license?, i can't access my old computer, thanks
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Wed Jul 06, 2022 12:19 pm

mandraget wrote:hi fredo can you release my round corner license?, i can't access my old computer, thanks

This is done.

Fredo
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby dan_ddd » Thu Jul 07, 2022 11:04 am

Hi guys,

I've now tried to pay for a licence 4 times. It looks like the payment goes through but I tried twice 3 days ago and have had no confirmation and no funds out of my bank. twice today and nothing.

I get what looks like an error above the payment bar but with no option to click on it.

Help! desperately need to be using FredoScale and Fredo Corners on my new machine.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Rich O Brien » Thu Jul 07, 2022 11:42 am

dan_ddd wrote:I've now tried to pay for a licence 4 times. It looks like the payment goes through but I tried twice 3 days ago and have had no confirmation and no funds out of my bank. twice today and nothing.


It could be your bank card and paypal not playing nice with each other.

Have you tried making a PayPal account and adding funds to that to see if it accepts your card?

Also make sure you try it on different browser in case your current has some type of script blocking tool preventing the form getting submitted to Paypal.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Yanith » Thu Jul 07, 2022 11:22 pm

Hello there,
I would like to ask if there is a discount of sorts for one person user of the 8 Fredo plugin set. I am a casual user of SU. I kinda just play around with it every few weeks and the last time I used this plugin; it did help smoothen things. Thanks!
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby gold2dragon » Fri Jul 08, 2022 8:08 am

Fredo6 I want to ask, I just bought the bundle plugin. and it doing great :thumb: but can I deactive the license online? or i have to deactive it by open the computer that using the license? I'm afraid if something happen to my computer, like i have to reinstall the windows etc
*sorry for my bad english
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Fri Jul 08, 2022 9:34 am

gold2dragon wrote:Fredo6 I want to ask, I just bought the bundle plugin. and it doing great :thumb: but can I deactive the license online? or i have to deactive it by open the computer that using the license? I'm afraid if something happen to my computer, like i have to reinstall the windows etc
*sorry for my bad english

You can release the seat taken by your computer from the license dialog box.

You can also release a seat (for any of your computers, dead or alive) from your MyLicense page on Sketchucation.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby JessyB » Fri Jul 08, 2022 4:12 pm

Hi Fredo6! Can you releasing all my licenses that have been activated in May 2022 please (ID: 34392, 34393, 32929 and 34395)? I do not have access to the computer I installed them on. Thank you in advance.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Sat Jul 09, 2022 8:21 am

JessyB wrote:Hi Fredo6! Can you releasing all my licenses that have been activated in May 2022 please (ID: 34392, 34393, 32929 and 34395)? I do not have access to the computer I installed them on. Thank you in advance.

Are you able to manage the seats on your MyLicenses page on Sketchucation?
(expand the Seat indicator and you should be able to release the seats)
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby JessyB » Mon Jul 11, 2022 7:05 pm

fredo6 wrote:
JessyB wrote:Hi Fredo6! Can you releasing all my licenses that have been activated in May 2022 please (ID: 34392, 34393, 32929 and 34395)? I do not have access to the computer I installed them on. Thank you in advance.

Are you able to manage the seats on your MyLicenses page on Sketchucation?
(expand the Seat indicator and you should be able to release the seats)

Unfortunately, I can only release the licenses that are on the computers that I currently have access.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Mon Jul 11, 2022 9:07 pm

JessyB wrote:Unfortunately, I can only release the licenses that are on the computers that I currently have access.

Ok, I did it.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby hugenota » Tue Jul 12, 2022 11:26 am

Hi Freedo6! Just like JessyB, I can't release seats through MyLicenses page on Sketchucation
(I can expand the Seat indicator, but there is no way to release the seats). I also don't have access to computer that I validated licences on.

Could you please release my licences validated on 21/04/2022? Licences numbers are: 45771,45772,45773,45774,45775,45776,45777,45778.

Thank you for your great work - your plugins help me a lot!
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Tue Jul 12, 2022 4:41 pm

hugenota wrote:Hi Freedo6! Just like JessyB, I can't release seats through MyLicenses page on Sketchucation
(I can expand the Seat indicator, but there is no way to release the seats). I also don't have access to computer that I validated licences on.

Could you please release my licences validated on 21/04/2022? Licences numbers are: 45771,45772,45773,45774,45775,45776,45777,45778.

Could you upgrade to very last version of Skecthucation ExtensionStore. You should then be able to do it online.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby hugenota » Tue Jul 12, 2022 7:26 pm

fredo6 wrote:Could you upgrade to very last version of Skecthucation ExtensionStore. You should then be able to do it online.


I upgraded sketchucation to the very last version (4.2.9). Where can I find option to release seat from the computer I don't have access to?
MyLicenses page on Sketchucation doesn't have option to release seat as well, it only dispays taken seats with dates.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Wed Jul 13, 2022 10:55 am

hugenota wrote:I upgraded sketchucation to the very last version (4.2.9). Where can I find option to release seat from the computer I don't have access to?
MyLicenses page on Sketchucation doesn't have option to release seat as well, it only dispays taken seats with dates.

I released all seats for all your licenses. So, you'll need to revalidate your licenses.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby MIKELON » Wed Jul 20, 2022 12:42 am

Buen dia, el dia de ayer envie pago de 12 Euros a Fredo6 por el plugin Curviloft, pero no he recibido ningun correo y la pregunta es cuanto tiempo debe de tardar. HICE EL PAGO POR PAYPAL
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Last edited by MIKELON on Wed Jul 20, 2022 10:55 pm, edited 1 time in total.

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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Wed Jul 20, 2022 9:26 am

MIKELON wrote:Buen dia, el dia de ayer envie pago de 12 Euros a Fredo6 por el plugin Curviloft, pero no he recibido ningun correo y la pregunta es cuanto tiempo debe de tardar.

What did you do exactly? There is no trace from a payment of license at Sketchucation.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby MIKELON » Wed Jul 20, 2022 11:01 pm

BUENAS TARDES, HICE EL PAGO DE 12 EUROS A TRAVEZ DE PAYPAL, AUN NO RECIBO PLUYING DE CURVILOFT, QUIZA HICE ALGO MAL, PERO NECESITO ORIENTACION PARA VER COMO DEBO HACERLO
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MIKELON 
 

Re: SCFLicense: Extension Licensing on Sketchucation

Postby Rich O Brien » Wed Jul 20, 2022 11:10 pm

Please visit https://sketchucation.com/webshop/my-licences.php

If no license send Transaction ID to support@sketchucation.com
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Tinaaaaaaaaa » Fri Jul 22, 2022 3:01 pm

Hi,
I just bought bundle license package but I didn't check the quantity of that.
In this case, how can I refund?
I bought 2 bundles and want to refund one of those.
Please help me....
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Tinaaaaaaaaa 
 

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