SCFLicense: Extension Licensing on Sketchucation  Topic is solved

Re: SCFLicense: Extension Licensing on Sketchucation

Postby 1colombo » Mon May 23, 2022 3:00 pm

To Dave R: I think we're going around in circles. Of course I did and the result can be seen in the screenshot...

To Fredo6: Hi, thanks for the response. I'm logged in under 1colombo (right now). I can see the licenses under that account, but I can't control them via SCF:Global Status. Would releasing the licenses help from your side? Maybe I could register them properly.

To Dave R and Fredo6: Thanks for your help.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby 1colombo » Mon May 23, 2022 3:18 pm

Thanks for freeing up 1 spot in the JointPushPull license - it's running on this machine now. I hope it will work on the other PC, which I don't have here now. Please also the other licenses - RoundCorner and Fredoscale. Thanks for the help.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Mon May 23, 2022 4:29 pm

1colombo wrote:Thanks for freeing up 1 spot in the JointPushPull license - it's running on this machine now. I hope it will work on the other PC, which I don't have here now. Please also the other licenses - RoundCorner and Fredoscale. Thanks for the help.

I released 3 seats for FredoScale and 1 seat for RoundCorner.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby 1colombo » Tue May 24, 2022 7:29 am

Thank you for your help for releasing the licenses, everything is working fine now.

I guess the problem arose when I switched to a new computer. I did uninstall SketchUp from the old PC, but before that I didn't remove the licenses for SCFLicence:Global status... in the SketchUp environment and then I had no way to remove it. Apparently the correct procedure is to remove the licenses from SCFLicence:Global status.... before uninstalling SketchUp. Or you could permanently give the option to remove the license from the web environment as well at https://sketchucation.com/webshop/my-licences.php.

Special thanks to Fredo6 for your work for SketchUp. I've worked extensively with the program for over 15 years and your plugins have saved me many a working night.

...translated with www.DeepL.com/Translator...
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Big_Boss » Tue May 24, 2022 9:57 am

Hi everyone
I want to buy Fredo6 Bundle 2022 - 8 add-on pack, but I cannot make transactions because PayPal is not used in my country. How can you help me with this?

I really need all the plugins in this package that I have been using for years.

Please develop another payment method, or find a solution to this problem.
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Big_Boss 
 

Re: SCFLicense: Extension Licensing on Sketchucation

Postby GeoffG » Tue May 24, 2022 7:41 pm

I'm having an issue with validating my license from following the instructions, when I try to do so I get a error message that reads: "Error in the License Validation--Response from Sketchucation: To activate this license, please upgrade to the latest version of SketchUcationTools (SketchUcation - ExtensionStore)."

I've updated/upgrades all things SketchUcation but the license still won't validate.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Gábor » Tue May 24, 2022 8:37 pm

GeoffG wrote:...I've updated/upgrades all things SketchUcation but the license still won't validate.

Have you restarted SketchUp after the update?

If yes and you still get the error message - it shows your upgrade hasn't been fully successful. Could you please download the latest SketchUcation Tools from https://sketchucation.com/pluginstore?p ... ationTools ? Then go to your plugins folder (C:\Users\username\AppData\Roaming\SketchUp\SketchUp XXXX\SketchUp\Plugins) and erase the SketchUcation folder and the SketchUcation.rb file from there.

Then install the downloaded plugin. restart SketchUp and activate your licence.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby ozanko33 » Wed May 25, 2022 9:58 am

I am trying to buy from Turkey. Since there is no paypal in Turkey, I use the other option, but I cannot buy with that option. Can you help me?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby MİNMİNİKK » Wed May 25, 2022 12:51 pm

I bought a new license. My program does not evaluate the plug-ins because the old license period has expired and does not open them according to the old license period. I am an architect student, can you help me?
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MİNMİNİKK 
 

Re: SCFLicense: Extension Licensing on Sketchucation

Postby TIG » Wed May 25, 2022 12:54 pm

Install the newest version of the SketchUcation toolset [which has the latest licensing set up] and any associated Lib Fredo too...
Restart SketchUp and then retry to validate the license[s]...
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Snuk » Wed May 25, 2022 2:21 pm

I have 1 seat license left on the computer I formatted. Can I remove that seat from the online system?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Dave R » Wed May 25, 2022 3:44 pm

Snuk wrote:Can I remove that seat from the online system?


You can release seats with the current version of the Sketchucatio Extension Store tool. Update the tool, quit, and then restart SketchUp.
Screenshot - 5_25_2022 , 9_45_28 AM.png
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Snuk » Wed May 25, 2022 10:27 pm

Dave R wrote:
Snuk wrote:Can I remove that seat from the online system?


You can release seats with the current version of the Sketchucatio Extension Store tool. Update the tool, quit, and then restart SketchUp.
Screenshot - 5_25_2022 , 9_45_28 AM.png



Can i remove the license on the pc i can no longer access ?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Gábor » Thu May 26, 2022 9:57 am

Snuk wrote:

Can i remove the license on the pc i can no longer access ?

If that seat was activated with SketchUcation Tools v4.2.6 or later, then yes, you can do it at https://sketchucation.com/webshop/my-licences.php . If it was activated with an earlier version of the plugin, the only way is to either PM the author of the plugin with the reason you are asking for a release or write to support[at]sketchucation.com with the reason asking for the release.
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Gábor 
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fredo6 » Thu May 26, 2022 11:08 am

@Snuk

I released the 3 seats for Curviloft and the seat for FredoScale.
So you now need to revalidate the licenses on your remaining computers.

Fredo
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Can I get a refund?

Postby inji jeong » Fri May 27, 2022 7:32 am

Hello. I have a question.
I bought the bundle license.
and I realized that I bought 3 sets (120$)
How can I get a refund??? and want to buy again.
+) After I realized the mistake. I did not activate the license.
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inji jeong 
 

Re: SCFLicense: Extension Licensing on Sketchucation

Postby Gábor » Fri May 27, 2022 10:09 am

Hi Inji Jeong,

I suppose you want to keep one of the 3 bundles. Am I right? If yes, I can disable and refund you the licences in 2 bundles and you can use the 3rd one.

Or do you want a refund for all 3 bundles?

You can send your request to our support[at]sketchucation.com email address.
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Gábor 
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby miguelmars » Fri May 27, 2022 11:18 pm

Hi I'm having trouble activating my License for FredoCorner ill buy the fredo6 bundle

Error in the License Validation

Request to Sketchucation: ERROR_F09

License File for another plugin - Please check if you are trying to activate the correct license

You may want to check your MyLicenses page on Sketchucation and download the right license file for this plugin

Do you want to open your MyLicenses page on Sketchucation?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Dave R » Fri May 27, 2022 11:34 pm

miguelmars wrote:Hi I'm having trouble activating my License for FredoCorner ill buy the fredo6 bundle

Error in the License Validation

Request to Sketchucation: ERROR_F09


This error indicates a extension name mismatch. The bundle includes the license for Round Corner, not FredoCorner. They are different tools and require different licenses.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby miguelmars » Sat May 28, 2022 4:23 am

Hii !! I'm having trouble activating my fredo corner license have a pup that says:

Error in the License Validation

Request to Sketchucation: ERROR_F09

License File for another plugin - Please check if you are trying to activate the correct license

You may want to check your MyLicenses page on Sketchucation and download the right license file for this plugin

Do you want to open your MyLicenses page on Sketchucation?

I buy the fredo6bundle, what can I do to activate it? Thanks in advance
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miguelmars  
 

SCFLicense: Problems with licensing plugins

Postby Erikone » Sat May 28, 2022 11:22 am

Hi, today I purchased the license and successfully activated 2 plugins on the first attempt (RoundCorner and JointPushPull) but I had many problems activating Curviloft. Reading the forum posts I followed the instructions asking to try to delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" file from the PC and try again to activate the licenses. After several attempts I succeeded but I realized that all the places were occupied and while releasing on this pc all the licenses in my Sketcheducation profile I still find myself occupied some places for other plugins. From the license management page of my profile I can't do it and so I wanted to ask you: is there a way to "reset" the situation in order to free up places for the use of these plugins on my other PCs? And again: why even though I tried the activation always on the same PC, the HW ID is different? Sorry my english but i had my italian translated to Google. Thank you
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Last edited by Erikone on Sat May 28, 2022 7:15 pm, edited 1 time in total.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fm63110 » Sat May 28, 2022 4:15 pm

I bought unlimited Fredo6 licenses. I received the confirmation emails and saved the attached documents on my hard drive. Then I wanted to validate the licenses in sketchup, but that does not work. By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
What's going on ?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby Dave R » Sat May 28, 2022 4:19 pm

fm63110 wrote: By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
What's going on ?


Which extension are you trying to validate the license for?

The most common reason we are seeing for this message is users trying to apply the license for Round Corner to FredoCorner. They are different tools and require different licenses. The license bundle include a license for RoundCorner. The license for FredoCorner is sold separately.
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby fm63110 » Sun May 29, 2022 10:11 am

to the attention of Fredo6

I sent a message yesterday to tell you that the documents attached to the license purchase confirmation email are not working. In fact, it's RoundCorner's that doesn't work. I have the sketchup 2022 version. Is RoundCorner compatible with this version of sketchup.
If so, please send me a working license.
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fm63110 
 

Re: SCFLicense: Extension Licensing on Sketchucation

Postby TIG » Sun May 29, 2022 12:40 pm

I'm sure Fredo will reply.

But some points that might help in the interim...

Are you confusing Fredo's RoundCorner and his FredoCorner extensions and licenses - they are separate tools and licensed separately too...

Everything works fine in v2022...

Have you installed the latest versions of the SketchUcation Toolset [v4.2.8] which contains the latest SCFlicensing codes ?
Have you also installed the latest Lib Fredo ?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby genlin1992 » Tue May 31, 2022 1:03 am

Downloaded Fredo for jointpushpull 20 minutes for the first time. Initially had a problem loading LibFredo6 extension after getting jointpushpull.
When LibFredo6 finally loaded, it came up with the expired license message - expired 31 mar 2022. But I only loaded it for the first time!!! It seems harsh to pay for the license when I don't even know whether this thing will work for me (not fredo itself but using joint push pull in my situation...
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genlin1992 
 

Re: SCFLicense: Extension Licensing on Sketchucation

Postby TIG » Tue May 31, 2022 10:59 am

This kind of error suggests that you do not have the latest SCFlicensing system installed.
Install the latest SketchUcation toolset from the PluginStore.
This will also include the newest SCFlicensing software.
Restart SketchUp to ensure everything gets synced...

Try again and the error should have been resolved ?
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Re: SCFLicense: Extension Licensing on Sketchucation

Postby risenknight » Thu Jun 02, 2022 9:47 am

Hi fredo, great plug in as always!

i've got a problem with releasing the licensing, though. i've already released the licensing on one computer, as i'm planning to change my computer to a new one, but the seats' still taken... please see attachment

just to note, i was just releasing the license, so maybe it will take time to see the changes. will be updating if the seat number is updated later on, thank you in advance
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ERROR_A04 Please Help

Postby inji jeong » Thu Jun 02, 2022 10:46 am

Hi again.
I bought bundle. and I want to activate but It doesn't work.

whenever I click ' Validate License', there is an Error like below.


Error in the License Validation
Request to Sketchucation : ERROR_A04
Wrong Signature File - You nay have changed the computer name
It is advised to erase the signature file and revalidate
Do you want to open the folder containing the signature file?

I've tried deleting (SCFLicenseSignature - DO NOT MODIFY OR DELETE) file as I read in some posts, with no results.
and It makes 'B03' error......

Please help me how to solve it . Thanks.
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inji jeong 
 

Re: SCFLicense: Extension Licensing on Sketchucation

Postby TIG » Thu Jun 02, 2022 11:12 am

The initial error shows it could not decode the signature file.
Did you install the newest version of the SketchUcation Toolset [v4.2.9], which also includes the current licensing code ?
Have you installed the latest Lib Fredo ?
Have you restarted SketchUp after the installations to sync everything ?

It might be having issues with your computer's name ?
Does it contain any characters that are not simple ASCII letters and numbers ?
This goes against Microsoft's guidance and can cause other apps issues...

Have you tried repairing the Windows installation - it will affect nothing you might have customized...
Close SketchUp etc.
Find the SketchUp installer's exe file - usually in your Downloads folder...
Select the installer's exe file's icon, right-click > context-menu > "Run as administrator"
When prompted choose "Repair"
This should reset all permissions properly...

I'm sure Fredo will also have some ideas and reply too...
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