2019 update 1 crash

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2019 update 1 crash

Postby congellous » Thu May 02, 2019 9:34 am

I have a 7 page DWG that I have never been able to export as a DWG and this update now adds crashing instead of export.
Keep checking for one day it might work.
I have tried many different options and DWG release or DXF to no avail.

I currently have to send the "model space" sketch-up model as a 3D dwg export along with the PDF's
to other consultants that is not ideal, a larger more co-ordinated job would be difficult.


I have added JPG versions if anyone can see what the problem might be
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congellous 
 

Re: 2019 update 1 crash

Postby Dave R » Thu May 02, 2019 3:25 pm

Unfortunately the JPG images are not likely to provide enough info to identify the source of the problem. Can you share the LayOut file?

When LayOut crashes, do you get a Bug Splat? If so, are you sending them or just closing the window? If you are sending them, are you including contact information?

What operating system are you using? (You've never completed your profile.) If you are using Windows, did you install SketchUp by right clicking on the installer file to choose Run as administrator?

Can you successfully export any LO file to DWG?

I've seen reports where something like a logo image has caused problems with DWG/DXF exports. I've also seen cases where certain components from the 3D Warehouse added to the SketchUp model caused LayOut to crash. You could start removing things and see if you get a change in behavior with the export.
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Re: 2019 update 1 crash

Postby congellous » Fri May 03, 2019 9:57 am

I just removed the Red stamp saying for approval and it seems to have worked !?

I can export some files to DWG
Windows 10
I just updated sketchup from web site ?
Sorry, can't upload Layout file
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congellous 
 

Re: 2019 update 1 crash

Postby Dave R » Fri May 03, 2019 12:17 pm

congellous wrote:I just removed the Red stamp saying for approval and it seems to have worked !?


Well, that was easy. What kind of entity is that stamp? An image?

congellous wrote:Windows 10
I just updated sketchup from web site ?


Please add that info to your profile.
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Re: 2019 update 1 crash

Postby congellous » Tue May 14, 2019 10:01 am

no it was just impact font saying for approval in red outline
it was rotated though ??
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congellous 
 

Re: 2019 update 1 crash

Postby Dave R » Tue May 14, 2019 11:53 am

Interesting.
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