Preferred location file notification every time

Found a bug in SketchUp? Report it here

Preferred location file notification every time

Postby onzki » Wed Aug 10, 2022 5:21 am

Hi everyone! Our IT reset /reinstalled my Sketchup 2021 and this notification keeps showing up every time I open a new file. I always have to redo it all over again (update the path, save template, etc.) But won't get updated. I appreciate your advise. Thanks!
0

[/hr]Dell Alienware Area-51. SKU 2021 Pro. AutoCAD 2023. Landscape design firm

onzki 
 

Re: Preferred location file notification every time

Postby Box » Wed Aug 10, 2022 6:54 am

Sounds like your IT department broke the Permissions of your installation.
You will probably need them to do this:
Find the Install.exe file, select it and right click and choose Run as Administrator, then choose Repair when given the option and follow the prompts.
0
23:9
User avatar
Box 
 

Re: Preferred location file notification every time

Postby Dave R » Wed Aug 10, 2022 2:50 pm

Box is on the right track. If you look in Preferences>Files what path(s) are not valid? By the way, this wouldn't be a bug in SketchUp.
0
Etaoin Shrdlu


%

(THERE'S NO PLACE LIKE)

G28 X0.0 Y0.0 Z0.0

M30

%
User avatar
Dave R 
Global Moderator
 

Re: Preferred location file notification every time

Postby Box » Wed Aug 10, 2022 3:04 pm

Interesting that I got a thumbs down for my response.
Guess I'll go back to not bothering.
0
23:9
User avatar
Box 
 

Re: Preferred location file notification every time

Postby Rich O Brien » Wed Aug 10, 2022 3:39 pm

Box wrote:Interesting that I got a thumbs down for my response.
Guess I'll go back to not bothering.


Yes, but in the next forum those keyboard warriors can no longer do so anonymously...



We are close to migrating just tidying up links, images etc



Its synced to this forum so 95% there
2
User avatar
Rich O Brien 
Administrator
 

Re: Preferred location file notification every time

Postby Box » Wed Aug 10, 2022 3:43 pm

Good to hear Rich.
0
23:9
User avatar
Box 
 

Re: Preferred location file notification every time

Postby onzki » Thu Aug 11, 2022 2:56 am

Box wrote:Sounds like your IT department broke the Permissions of your installation.
You will probably need them to do this:
Find the Install.exe file, select it and right click and choose Run as Administrator, then choose Repair when given the option and follow the prompts.


Thank you, yes I did remind IT that part. But not sure if they missed it. Bec not common, normally users will just double click install.exe. My user account is already set an admin level too when it was installed. I'll just try to reinstall. Yeah a bit frustration that a simple step missed will snowball into such big errors haha. Thanks!
0

[/hr]Dell Alienware Area-51. SKU 2021 Pro. AutoCAD 2023. Landscape design firm

onzki 
 

Re: Preferred location file notification every time

Postby onzki » Thu Aug 11, 2022 3:26 am

Dave R wrote:Box is on the right track. If you look in Preferences>Files what path(s) are not valid? By the way, this wouldn't be a bug in SketchUp.

Thanks for checking out, usually have to retype the path for Components, Materials, Styles and Classification. By the way this notification happens only when I opened an existing file, but not when I started a new one. Thanks!
0

[/hr]Dell Alienware Area-51. SKU 2021 Pro. AutoCAD 2023. Landscape design firm

onzki 
 

Re: Preferred location file notification every time

Postby Dave R » Thu Aug 11, 2022 1:23 pm

onzki wrote:... usually have to retype the path for Components, Materials, Styles and Classification.


This does sound like a permissions issue due to incorrect installation, like Box suggested.
0
Etaoin Shrdlu


%

(THERE'S NO PLACE LIKE)

G28 X0.0 Y0.0 Z0.0

M30

%
User avatar
Dave R 
Global Moderator
 

Re: Preferred location file notification every time

Postby Box » Thu Aug 11, 2022 2:18 pm

onzki wrote:
My user account is already set an admin level too when it was installed.

This can also cause some permissions issues, Tig and others knows more on this than I do.
0
23:9
User avatar
Box 
 

Re: Preferred location file notification every time

Postby Dave R » Thu Aug 11, 2022 2:23 pm

onzki wrote:My user account is already set an admin level too when it was installed.


That is not at all the same as right clicking on the downloaded installer and choosing Run as administrator. When you reinstall or repair the installation, use the right click/Run as administrator thing or you're just wasting your time.
0
Etaoin Shrdlu


%

(THERE'S NO PLACE LIKE)

G28 X0.0 Y0.0 Z0.0

M30

%
User avatar
Dave R 
Global Moderator
 

SketchUcation One-Liner Adverts

by Ad Machine » 5 minutes ago



Ad Machine 
Robot
 



 

Return to SketchUp Bug Reporting

Who is online

Users browsing this forum: No registered users and 1 guest