Toolbar menu issues SU 2018
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Hi- Thanks TIG.
I just tried what you suggested.. Unfortunately, to improvement.
SO...wondering if its a driver issue? I can see it there are new drivers for this NVIDA card. Again...brand new workstation.Also installed Rhino...but have not (yet) gone through all if it's menus.
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Hi- Thanks TIG.
I just tried what you suggested.. Unfortunately, to improvement.
SO...wondering if its a driver issue? I can see it there are new drivers for this NVIDA card. Again...brand new workstation.Also installed Rhino...but have not (yet) gone through all if it's menus.
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Hi,
Thanks TIG. I tried what you suggested...but to no affect.
Wonder if this a driver issue? -
Next step is to ensure the Graphics Card's drivers are up to date...
Restart SketchUp to use the changes... -
What is display scaling set to?
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Hi,
Well...I contacted Dell and we did a complete system reset.
So...newly installed Windows 10 x64 Pro
Dell then looked for and updated any avail drivers for the NVIDIA Card.Here are the system specs:
Model: Dell Precision 7730 mobile work station
Processor: Intel Core I-9-8950HKP
Graphics: NVIDIA P3200 w/6GB
Memory: 16GB
Built in display: 17.3" UHD (3840x2160)
Hard Drive (1): 512GB PCIe SSDso...a pretty robust system.
Scaling set to 250%.
Then...try it at 100%. No improvement.I heard back from SU support..
They had me uninstll and reinstall. Also make sure that SU is assigned the NVIDIA high perfommance graphics card in the NVIDA control panel.Still....no improvement.
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another update:
Just contacted by SU support.
Per their instructions..I've now installed SU2019.
Well...having the same issue.
So...where does this leave me? Hardware configuration? Display resolution? -
Try setting display scaling to no more than 150%. Then restart SketchUp.
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Hi All,
Sorry for not getting back with an update to this.
So..it turns out that the screen scaling (on a 4k monitor) was the issue.
Sketchup needs to launch on a screen that is scaled to no more than 175%...150% is best.
Once it launches...the screen can be scaled back to a high percent.
Im my case...with a 17" 4K built-in display on my Dell Precision, the proper scaling is 250% for Windows 10.- set screen scaling to 150%
- open sketchup
- change screen scaling back to 250%....all the menues now function.
Sketchup Support will likely issue a patch for this...or at least now they know how to advice others.
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strange, my 4k monitor is set to 200% scaling and I don't recall having any problems (apart from some icon images not scaling)
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