"Failed to update (extension). Unable to read...archive."

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"Failed to update (extension). Unable to read...archive."

Postby mentesowellarchitects » Thu Nov 30, 2017 4:54 pm

When Sketchup starts up I get a message about out of date extensions. When I open the Extension Manager and click "Update" I get the message posted in the Subject line above. I couldn't find a thread on this subject.
Sketchup is working fine without the updates but I'd like to update the extensions if I can (I'm using 2017 Pro).
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Re: "Failed to update (extension). Unable to read...archive.

Postby TIG » Thu Nov 30, 2017 5:42 pm

What is the extension ?
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Re: "Failed to update (extension). Unable to read...archive.

Postby juju » Thu Nov 30, 2017 8:39 pm

I have this all the time, the extension in my case is Trimble Connect. Logging out from SU and logging back in then updating does not do the trick in my case. I don't use Trimble Connect so not having it update isn't a problem. This was for SU 2017 Pro. I've not been able to get into SU 2018 Pro yet at them moment, crazy time of year, family and migrating to a new machine has kept me from it.
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Last edited by juju on Fri Dec 01, 2017 7:17 pm, edited 1 time in total.
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Re: "Failed to update (extension). Unable to read...archive.

Postby mentesowellarchitects » Fri Dec 01, 2017 4:30 pm

TIG wrote:What is the extension ?

The extensions are: Advanced Camera Tools; CleanUp3 ("outdated signature" note); Dynamic Components; Photo Textures; Sandbox Tools; Trimble Connect; and, TT_Lib2 (I think this is related to CleanUp3).
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Re: "Failed to update (extension). Unable to read...archive.

Postby Dave R » Tue Dec 05, 2017 11:57 am

I've seen this on a few occasions with SU2017. Signing out and back in from the Extension Warehouse (not Extension Manager) always seemed to fix it.
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Re: "Failed to update (extension). Unable to read...archive.

Postby Box » Tue Dec 05, 2017 1:03 pm

On the rare occasions that logging out and in doesn't fix it.
Go to the Extension Warehouse in a browser and download the offending plugins and manually install them with the Extension Manager.
If after doing all that they don't update properly in the future there must be some clash with your Internet connection.
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