New Installation of 2018...toolbars not staying in place!

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New Installation of 2018...toolbars not staying in place!

Postby blackdogsketch » Fri Sep 14, 2018 3:18 pm

Recently I had a bizarre issue where my Preferences dialog box was positioned off the screen. I couldn't Reset Workspace because that's on the Preferences dialog box! And pretty soon sketchup would just completely lock up after the Preferences item was selected from the dropdown. Tried running the exe as administrator and running "Repair" but that did not help.

Anyway, after much fooling around, we reinstalled 2018. I arranged all my toolbars...but every time I open up sketchup, the toolbars revert back to random disorganized configuration. Any thoughts?
thanks in advance.
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Re: New Installation of 2018...toolbars not staying in place

Postby Dave R » Fri Sep 14, 2018 3:45 pm

blackdogsketch wrote:And pretty soon sketchup would just completely lock up after the Preferences item was selected from the dropdown.


It would appear that SketchUp is locked up when the Preferences panel is open. Until it gets closed, you can't do anything else in SketchUp. If the Preferences panel is not visible, it's difficult to interact with it. Commonly it is not visible because it was set up to display on a different screen which isn't currently connected. Or I've seen cases where the main SketchUp window is over the Preferences window.


blackdogsketch wrote:Tried running the exe as administrator and running "Repair" but that did not help.


Which exe did you try running that way?

blackdogsketch wrote:Anyway, after much fooling around, we reinstalled 2018. I arranged all my toolbars...but every time I open up sketchup, the toolbars revert back to random disorganized configuration. Any thoughts?
thanks in advance.


Close SketchUp. Make sure there are no SketchUp sessions open. Find the file called SharedPreferences.json which should be in C:\Users\YourUsername\AppData\Roaming\SketchUp\SketchUp 2018\SketchUp and delete it. then reopen SketchUp and see how you get along.

If you still can't see the Preferences panel when you try to open it, you could edit the Registry keys or delete the appropriate ones and let Sketchup create them again. You have to use caution when editing the Registry, though.
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Re: New Installation of 2018...toolbars not staying in place

Postby sketch3d.de » Fri Sep 14, 2018 3:46 pm

logged in to Windows as a local user of the system or as a domain user?
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Re: New Installation of 2018...toolbars not staying in place

Postby blackdogsketch » Fri Sep 14, 2018 8:34 pm

Close SketchUp. Make sure there are no SketchUp sessions open. Find the file called SharedPreferences.json which should be in C:\Users\YourUsername\AppData\Roaming\SketchUp\SketchUp 2018\SketchUp and delete it. then reopen SketchUp and see how you get along.

If you still can't see the Preferences panel when you try to open it, you could edit the Registry keys or delete the appropriate ones and let Sketchup create them again. You have to use caution when editing the Registry, though.[/quote]

Well that didn't work...but I appreciate the suggestion. Toolbars came up in a different messed-up configuration...a great deal simply missing.
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blackdogsketch 
 

Re: New Installation of 2018...toolbars not staying in place

Postby blackdogsketch » Fri Sep 14, 2018 8:36 pm

aha- got it. All good...thanks!
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Last edited by blackdogsketch on Fri Sep 14, 2018 8:57 pm, edited 1 time in total.

blackdogsketch 
 

Re: New Installation of 2018...toolbars not staying in place

Postby Dave R » Fri Sep 14, 2018 8:41 pm

blackdogsketch wrote:Oh wait a minute...DAMN...that move killed every one of my installed extensions! CRAP...no I have to go find and reinstall everything. arggh...


What killed every one of your installed extensions? Nothing I suggested would remove the installed extensions.
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