HELP please. can't get my Shadows Settings panel to appear

[JClements]

My Shadows Toolbar does appear. Its Show/Hide Shadows button works, but not the Shadows Settings button.

I've:

- pluged in in a second monitor to be sure it was not trying to display itself on the non-primary monitor. No luck

- I've hard booted. No luck

- I've reduced the SU window and moved it the side to assure the Shadows Settings Pane was not being hidden

[Jeff Hammond]

try Preferences -> Workspace -> Reset Workspace

[JClements]

Thanks for the suggestion Jeff, but it didn't do anything.

[Jeff Hammond]

bummer.. I know a way to coax it back on a Mac but windows-- I have no clue.

the Europeans should be waking up soon.. they'll be able to figure it out.

[Rich O Brien]

I'm a bit fuzzy but I thinks this is what you have to do....

Activate Shadows under windows menu.

Press Alt-Space

Press 'm'

Use arrow keys to move window back on screen

[TIG]

With Sketchup closed... Start > Regedit
Find HKEY_CURRENT_USER\Software\Google\SketchUp8\SnappyShadows
Edit its contents, set x=0 and y=0, then close.
This will put the dialog top left of the screen when Sketchup reopens.
[Useful when you mess up using Rich's trick and put the dialog on the Moon! ]

[Box]

Also check with the secondary monitor that you have looked all around, it can be to the left, right, above or below.

[JClements]

Hi TIG, something else must be broken in the registry for my Laptop PC (win 7).

I also tried the registry entry on my win 7 Desktop and it worked.

[TIG]

Hi TIG, something else must be broken in the registry for my Laptop PC (win 7).

I also tried the registry entry on my win 7 Desktop and it worked.

Have you tried reinstalling Sketchup ?

[Dan Rathbun]

Try repairing the installation, through the installer, first.. (before reinstalling.)

[JClements]

The problem was resolved by reinstalling SU over the existing installaton.

Thank you to all for your help.