Extension tools not showing up, Help!

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Extension tools not showing up, Help!

Postby kdhaigh » Thu Jun 27, 2019 5:40 pm

I'm using, SU 2018 Pro. I have several extensions enabled who toolbars are not showing up. Soap Skin & Bubble was one, so I reinstalled through the extension warehouse. I verified that it is enabled and under View>Toolbars I see it there and it is checked, but nothing shows up on the interface. The same is true for Smustard, Selection Toys & Sandbox toolbar (though I can navigate the latter tow through the menus).

I read another forum that suggested the issue is with being logged in as an ADMIN in windows. Seems like a crazy workaround to create a non-admin to reload and run sketchup. Any other ideas?



Re: Extension tools not showing up, Help!

Postby TIG » Thu Jun 27, 2019 6:05 pm

It is NOT being logged in as admin - in fact that'll cause unpredictable issues of its own !

This is the only correct way to Repair [or Install] any complex app like SketchUp.

Login to your usual Windows user-account - if that account has some admin-powers then that's OK, but do NOT log in as the special [and separate] system-administrator account.

Ensure that SketchUp is closed.

Find the SketchUp installer's exe file - it is usually in your Downloads folder...

Select the installer's exe file's icon, right-click > context-menu > "Run as administrator"

When prompted choose "Repair" [for a new installation you need to choose "Install"]

When it completes, restart SketchUp and see if things improve...

Running any installer's exe in another way will cause permission issue - often involving not remembered toolbars or preferences etc...
So never double-click the exe file to "Run" it - even if you DO have some admin-powers it does NOT give the same outcome...
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